Irrespective of the fact that the web hosting service offered by the different companies is virtually identical, each provider has a personalized platform with its own modifications and ways to complete particular operations. In cases like this, an information-stuffed knowledge base would be incredibly helpful both for people with little or no practical experience and for technically accomplished users who will eventually learn how specific procedures are accomplished, but will lose valuable time in the meantime. The objective of such a knowledge base is to make the service quick and simple to use, sparing users time and efforts. The outcome is more satisfied clients, since they can effortlessly find the info they are seeking, and a whole lot less work for the tech support staff members, because usually the majority of the enquiries and difficulties that clients have are already included in the knowledge base. In case the articles themselves are written well and encompass more topics, you will be able to discover more not only about your own account, but also about the web hosting service as a whole.

Extensive Online Documentation in Cloud Hosting

All cloud hosting plans that we offer include an exhaustive knowledge base where you can find everything you may ever need to know with regards to your web hosting account. Regardless of whether you wish to set up a brand-new database, to forward a domain name by means of an .htaccess file or to set up an e-mail account on your desktop PC or smart phone, you can simply read our step-by-step help articles and all the info that you need will be there. When you visit a given section of the Hepsia Control Panel, you’ll see articles that pertain to the features that you can access through it. If you’d like to check the whole archive of articles and get familiar with all the features that Hepsia offers, or only to read generic info about the hosting service, you can browse through the entire knowledge base, which can be accessed via the Help menu in your Control Panel. We have tried our very best to cover any issue that you may possibly encounter, but if you don’t find the information that you wish, you can always get in touch with us, as our support staff members are at your disposal 7 days a week.

Extensive Online Documentation in Semi-dedicated Servers

We have compiled a comprehensive knowledge base for all our current and potential clients, so in case you order a semi-dedicated server account from us, you will be able to find any info that you require at any moment. We’ve got a myriad of educative articles, which will help you better understand what’s happening in your account – "What’s PHP?" and "What are file permissions?" are only 2 examples. Our step-by-step guides will help you do anything you wish – uncompress an archive, import a database, forward a domain name, etc. On top of that, we’ve also got troubleshooting instructions, which will permit you to discover what causes a given problem and the feasible solutions for it. If you are not able to send email messages or your domain returns a 500 Internal Server Error message, for example, you can check our knowledge base and rectify the issue straight away. You can access the articles through any Control Panel section, as well as through the all-encompassing Help section.