There're a lot of cloud hosting providers out there, yet the majority of them are resellers who have minimal resources, especially in terms of support. A way to distinguish them is the option to reach the company over the phone. The type of support that you will receive via this way of communication varies based on the service provider - some offer experienced phone support, others offer general and customer support only because some matters are more time-consuming and it would be quicker to be resolved via a support ticket, especially when the issue needs to be escalated. However, it is good to know that you can always get in touch with your hosting supplier since there are lots of small-scale issues which can be resolved effortlessly and in a timely manner with a phone call, not mentioning that you can get additional information regarding the services even before you become a customer.

Phone Support in Cloud Hosting

If you choose to use one of our cloud hosting plans, you will be able to connect with our support crew via phone for 14 hours every day. We will help you choose the proper package for your websites as we think that it's better to discuss this kind of matters with a live person. In case you already own an account, we're able to help you with any kind of sales/billing questions as well as general issues, even with some tech situations which don't require a long time or escalation to an administrator because it will be more convenient to open a ticket for time-consuming matters and have all the correspondence in a single place. We have telephone numbers in the US, the UK and Australia, so you will be able to call the one you prefer and talk to our representatives.

Phone Support in Semi-dedicated Servers

Every time you need more details about the semi-dedicated hosting plans that we supply, you're able to call any of the three support phone lines we have around the world - in the U.S.A., the United Kingdom and Australia. Thus, you'll be able to check ahead of time whether our services will be suitable for your web sites. In case you are already our customer and you have a semi-dedicated account, you're able to contact us over the phone for fourteen hours a day about any kind of billing or general queries. For strictly technical matters you'll have to use our ticketing system and communicate with our technical support because sometroubles just need longer time to be solved, but we can help you over the phone with various minor technical problems as well, saving you time and efforts.