Customer Support Channels

  • 1 hour ticket response time

  • A 1–hour Response Guarantee

  • We supply a 1–hour reaction warranty with all of our cloud hosting plans packages, which means that each individual assistance request you submit is going to be reacted to in only sixty minutes max. Our support staff members are educated to swiftly take care of any situation and to present you with quick advice on any situation that you may have.

  • Top quality support service

  • A Top–quality Support Service

  • Our assistance service is supplied by a team of experienced consultants that are able to answer your query right away. You can easily speak to the tech support staff by starting a customer assistance ticket from your Web Control Panel or by sending us an e–mail. On business days, you can also call us on the phone or take advantage of the live chatting solution.

  • Intuitive help center

  • An Intuitive Help Section

  • The Control Panel supplies a wide–ranging practical knowledge base which is integrated into all areas. In each area, you’ll find a Help button that will load for you a group of step–by–step tutorials on how to apply a specific function or carry out a specific action. Also, we have generated course video lessons that allows you to get a better idea of the Control Panel’s interface.