Support Channels

  • 1 hour ticket response time

  • An Intuitive Help Center

  • You’ll find nearly all the answers to your questions in the intuitive Help Center included in our Web Control Panel. It features an enormous database with frequently asked questions and comprehensive help articles compiled by our accomplished tech support staff.

  • Top quality support service

  • Video Tutorials

  • We have compiled a collection of how–to video tutorials that visually demonstrate how to tackle a typical problem connected with your cloud hosting plans account. You will find the video clips in the Help section.

  • Intuitive help center

  • A One–Hour Support Ticket Response Time Guarantee

  • All our semi–dedicated servers are backed up by a 24x7 support service and include a one–hour response guarantee. Our proficient tech support engineers will be at your disposal 24/7 and will resolve any issue that you may possibly have within maximum one hour after the tech support ticket submission. In the majority of instances, an answer will be provided to you in less than twenty minutes.