1 hour ticket response
We are focused on delivering a prompt and adequate solution to every customer support ticket sent by a client. Our knowledgeable technical support team members will examine your query and will think of the most efficient option. We offer a 1–hour response time guarantee for all customer support tickets. Actually, the average support ticket response time has proven to be twenty minutes.
A Top–Quality Customer Support Service
Each member of our support team has many years of experience in the cloud hosting plans industry and the majority of them have worked for us for at least 5 years. They are all prepared to answer all your queries in the most proficient way possible.
An Easy–to–Navigate Help Section
To help you find a quick suggestion on how you can use a specific feature, we have incorporated a truly intuitive Help section in your Web Control Panel. You can search through a big collection of web hosting account management articles and website administration articles, check the F.A.Q. archive or watch our how–to video tutorials.
