Website Migration

A: The website migration service offered by Wide Bay Connections is absolutely free of cost and consists of transferring all your files, databases and emails from your current web hosting provider to your brand–new web hosting account with us. We will also fine–tune all the settings necessary for your web sites to be fully functional on our ultra–modern cloud hosting platform.Our techs are fully capable of moving any type of web site. With years of practical experience behind their backs, they are well–versed in the inner workings of our hosting platform, our Control Panel as well as all other famous Control Panels. For them, moving a custom app with plenty of custom libraries is as easy as transferring a plain WordPress blog.

A: There are lots of variables to take into account – the overall amount of files, the size of the database, the complexity of the site itself and the present workload of our website migration experts, etc. Even so, we do try to implement all website migrations within a 48–hour period. Smaller–sized websites are migrated faster – typically in under 24 hours.

A: Yes. We’ll need the name of the web site that you want us to transfer. We will also require a way to log in to your current hosting account so that we can get the files pertaining to your website.

A: Client privacy is among our top concerns – because of this, both our payment page and our CP login page are secured with enterprise–level digital certificates. We use security measures, which include, but are not limited to: physical, electronic and managerial procedures to protect the details that we receive on the Internet. And we also have a very detailed and strict Privacy Policy, which specifies the types of information that we gather.

A: While we migrate your web site, it will be available both in your hosting account with us and in your account with your old hosting provider. After the migration is complete, we will make certain that everything is working properly and that the integrity of your content is not affected prior to informing you that the transfer is complete. Then we will explain to you how to transfer the domain name to your hosting account with us and how to edit your DNS resource records.

A: While we transfer your web content, your web hosting provider will not be aware of the migration at all. We will never get in touch with them in any way.

A: We support all Linux–driven hosting platforms. Generally, if we can receive access to your Control Panel, we will be able to migrate your site.The only platforms that we do not support are closed–source site creation platforms such as Wix, BaseKit, Jimdo, Website Tonight, Four Square, Mr Site, etc.